Several Terminal-Hersteller in Germany use a common protocol to connect the payment terminal and cash register (unfortunately with small differences depending on the manufacturer). The connection is made via a direct serial RS-232 connection to the cash register PC. The terminal can therefore only be used from this PC. With current models, the connection can also be established via TCP/IP over the LAN. Nevertheless, a card payment device should always be assigned to exactly one PC CADDIE cash register.

To operate a payment terminal with ZVT interface with PC CADDIE, you need:

• A terminal with activated ZVT interface
• The suitable cable for cash register-integrated operation via RS232/COM, i.e. for connecting the terminal to the cash register PC – or the fixed IP address and the port number for connection via TCP/IP over a LAN
• The terminal ID
• The dealer password

Please contact your bank with the above list.

Also make sure that your cash register PC still has a serial RS-232 interface. These are no longer a matter of course on newer PCs. If the connection is missing, a USB adapter must be used. Your PC supplier can help you here. This is of course not necessary for a modern terminal with a cash register interface via TCP/IP with LAN connection.

We have had good experience with the model Artema Hybrid model from Hypercom.

The iCT220 and the iCT250 from Ingenico can also be operated with PC CADDIE.

All models mentioned can also be addressed via TCP/IP over a LAN. However, the ZVT protocol must be activated in the terminal and communication must be set to TCPIP. This conversion can only be carried out by the terminal owner or operator. PC CADDIE has no access to the terminal before these settings are made.

If you would like to use another device with a ZVT interface please ask at whether this is supported by PC CADDIE. In order to be able to assess this, we need the exact model designation - this can usually be found on a type plate on the underside.

The terminal is connected to a serial RS-232 interface on the PC using a special cable. The cable is assigned differently from terminal to terminal. Only use the cable that matches your terminal and not a cable that may still be available from a previous terminal.

Artema Hybrid with COM cash register interface	Artema Hybrid with LAN cash register interface

The connections of an Artema Hybrid are shown here. The arrangement of the interfaces may differ for your terminal.

Please check the settings with the terminal provider's hotline (sticker on the terminal) Cash register protocol and cash register interface in the service menu of the device.

On the PC intended for this purpose: switch to the desired account area in PC CADDIE (e.g. SALES). Then call up the settings dialogue via the „da“ macro. (Later, this dialogue can also be accessed via Settings/Program settings/Card payment).

This box must be ticked to activate the interface.

You should have received a configuration sheet with your terminal on which the terminal ID is noted. It is also usually written on a sticker on the back or bottom of the device.

If you do not know your terminal ID, please contact your bank.

The merchant password can also be found on the configuration sheet. It may also be noted on a sticker on the device.

If you do not know the dealer password, please contact your bank.

Enter the number of the COM port of your POS PC to which the terminal is connected. Usually 1, sometimes 2 and rarely a higher number.

If you do not know the IP address of the terminal, you can read it out on the device itself using its menu function:

The current IP address of the terminal is now displayed.

In the „Terminal decides“ setting for girocards, the network operator determines the amount above which the PIN is required. For credit cards, this is determined by the card issuer. It is therefore possible that one credit card only works with a PIN and other credit cards also work without a PIN. It may also be the case that a particular credit card only sometimes requires a PIN to be entered.

If you are not happy with the terminal's decision, please contact your network operator or your bank.

The other setting options (ELV, OLV, PIN-ec-cash) are not supported by all network operators and should no longer be used. If you would still like to try a different setting, please test it with the card types you accept.

First switch to the desired cash account areae.g. SALES. Then call up the ZVT settings dialogue (macro there or via Settings/Programme settings/Card payment ). Now switch to the tab Administration tab and click on the button Create payment methods for card payment.

Under Settings/Programme settings/Cash register payment methods you set the „Contribution“ card payment <DA> setting. The other payment methods such as EC card <DA>, Mastercard <DA>etc. are used by PC CADDIE to book the specific card type used after payment has been made. PC CADDIE receives this information from the terminal. In the cash register therefore always the payment method card payment <DA> and PC CADDIE then automatically posts the correct payment method depending on the debit/credit card used.

• Is the RS232 cable connected to the correct COM port on the PC and plugged into the correct port on the terminal? (If you are using COM as the cash register interface)
• Is the cash register protocolprotocol to ZVT in the terminal?
• Is the correct cash register interfaceinterface set in the terminal? LAN-TCP/IP or COM-RS232?
• Does the cash register interface setting in the terminal match the setting in PC CADDIE? Port number? IP address?
• Is the correct dealer password entered?
• Is the Internet connection OK?

This function is not licensed for this programme version!

• Only the new licence may need to be retrieved. Please contact PC CADDIE Support.